The information below addresses the questions we’re most frequently asked. If you are unable to find what you need, please feel free to contact us. EBook FeaturesFind an overview of our eBook features. Admin UsersLearn how to manage your account. my.bigtimbermedia.comFind an introduction to the home page and site navigation. System RequirementsLearn what you need to view our platform on your desktop or mobile device. EBook AccessFind out about multiple ways to set up access to your eBooks. Mobile eBooksDid you know your eBooks can be opened on most mobile devices? Purchasing eBooksFind out where you can purchase hosted eBooks. TutorialsNeed a lesson on how to use hosted eBooks? Tech SupportIf you need technical help, contact us!